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What this Wiki is for

This wiki grew out of a need to have better documentation for Data Central for both our clients as well as our staff that is:

  • easily accessible
  • searchable
  • cross-referenced
  • improvable by anyone
  • centralized
  • instantaneously distributed

We felt the best way to do this was through a wiki that is available and open to all, and our clients and staff can all contribute. Like just about every company, our staff, partners and clients have amassed a tremendous amount of knowledge about our product, but unfortunately a lot of it winds up in irretrievable emails, unrecorded conversations, or in documents that are hard to locate and difficult to update and distribute. So what we’d like to do is dynamically enter that knowledge into a wiki.  With the contributions of everyone using it, imagine the benefits. Not only would this knowlege be easily searched and retrieved, but the ease of using a wiki will encourage this knowledge to grow and evolve because anyone can expand and improve articles.

What this Wiki is NOT For

This wiki is not intended as the place to log items or bugs.  Please go to Data Central Support to assure that your need is properly addressed.

How Can I Contribute?

First, log in using your RMDC userid and password.  Next, when you see a page you would like to improve, or if you see a topic that is not addressed at all, please log in to add comments on content.

Posting Guidelines

Here are a few guidelines:

  • Activities should be described as “What” and “Why”  What is it that we’re using and why are we using it.
  • Format/Layout:  Each entry should have the following attributes:
    • Link to the parent wiki right justified
    • Activity title centered in italics with paragraph style "Heading2" format
    • Body in paragraph style "Normal" format
    • Sections/Sub-sections centered in paragraph style "Heading 3"

TipsHow ToWarnings

You will see these icons throughout the Wiki.  They're intended to enhance your experience by pointing out tips and issuing warnings encountered by other seasoned DC users as well as "how to"s, step-by-step help and guidance on activities.

MOST IMPORTANT: Please use this wiki! The next time you write up "here is how you do X" in an email, please put it in this wiki instead. Then, still go ahead and send your email, but put in a link to your Wiki page. Or, after an email thread finishes up, take a minute and summarize the findings/learnings in a Wiki page. Then write back to the group with a link to your page. If anything new needs to be added, then hopefully that person will update the wiki. Remember that emails get forgotten, archived, deleted lost. And new employees will never see the wonderful information in an email that was sent 3 days before they started. Unlike emails, what you put in this wiki will live on.   If you have a wonderful document that explains how to do X, Y, and Z, consider migrating this document into the wiki. Many more people will read and learn from your document when it's in the wiki.